Shipping policy
Shipping Policy
Thank you for shopping with Kesha Hair. We are committed to providing high-quality raw Indian temple hair extensions and a smooth delivery experience.
Processing Time
All orders are processed within 1–2 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery time is 7–12 business days depending on the destination.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Address Responsibility
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the order has already been shipped, we cannot guarantee replacement or refund.
If a package is returned to us due to an incorrect or incomplete address, customers may request reshipping after paying the additional shipping cost.
Order Tracking
Tracking information will be sent to the email provided at checkout once the order has been shipped.
Delivery Delays
Delivery times may occasionally be affected by customs processing, weather conditions, or carrier delays. Kesha Hair is not responsible for delays once the package has been shipped.
Lost or Stolen Packages
Kesha Hair is not responsible for packages marked as delivered by the shipping carrier. If your package is lost or stolen, please contact the shipping carrier directly.
If you have any questions regarding your order, please contact us at:
support@keshahairs.com